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From 200 manual steps to 37
A client’s day-to-day workflow ran on 200 manual steps. I took it down to 37, and the change fed straight through to their margins.
The situation
The client’s day-to-day workflow depended on 200 manual steps.
What I did
- Took the workflow from 200 manual steps to 37.
The results
- 200 to 37
manual steps in the daily workflow, a reduction of more than 80%.
The simplification fed straight through to the client’s margins.
To confirm
- Which process was this? Can the client be named, or described by sector?
- How did you get from 200 steps to 37: mapping, removing steps, automating? Who did you work with?
- Can you put a number or an example on the margin effect, such as time or cost saved each day?
- How long did it take from start to finish?
Interested in how I’d work with your team? Email me ordownload my CV.