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Cutting maintenance costs by 45% in a regulated bank
At Bank of America Merrill Lynch I led third-party SaaS migrations that cut maintenance costs by 45% and improved operational efficiency by 30%, in an environment where every change has to stand up to audit.
The situation
A regulated bank, where change has to be controlled, documented and ready for audit.
What I did
- Led third-party SaaS migrations.
- Delivered hybrid Agile and Waterfall programmes end to end in a regulated environment.
- Coordinated enterprise risk reviews and audit-readiness work.
- Applied programme-level retrospectives and governance forums to support continuous improvement.
The results
- 45%
lower maintenance costs from the SaaS migrations.
- 30%
better operational efficiency.
- 100%
CCAR pass rate, four years running, with the risk reviews and audit-readiness work I coordinated. CCAR is the Federal Reserve’s annual capital review.
To confirm
- Which systems were migrated, and roughly how many?
- How were the 45% and 30% measured, and over what period?
- What was your part in the CCAR work, and what did audit-readiness involve day to day?
- Who were the teams and stakeholders you worked with?
Interested in how I’d work with your team? Email me ordownload my CV.